App

1. How do you activate the Doocit Care service?

Go to "My Care Provider" via the menu or the shortcut at the bottom right of the "My Test List" page.
To add Doocit Care – enter "Doocit Care" or the ID number 75 in the search bar and click "Send Request".
To delete Doocit Care – click the X next to the name and ID number, then confirm by clicking "Yes".

2. How do I update my profile data?

Enter the menu, click on your name or your photo,
the personal details page will open, there you can enter the details you want to change.
Click next until save message appears.

3. How do I add or cancel fingerprint / face ID?

Enter a personal data page by clicking the menu and then your name or your photo.
At the bottom of the last personal data page, states "Use Biometric login" -
its marking will activate the login using fingerprint/face ID,
unmark it will cancel the login.
Note: To enable fingerprint or face ID, you must set up a fingerprint or face ID in your phone settings.

4. What is the notification center?

The notification center is a mailbox for messages sent by Doocit or Doocit Care.
It includes personal messages for birthdays and holidays, updates, summary reports, and more.

5. Where is the detailed explanation of how the test is performed?

Click on the test you want, then click "More information" and finally
Click "About the test".

6. How do you know the range of valid and invalid results?

Enter "More Information" at the wanted test, scroll to the bottom of the page and the ranges will appear under the heading "My Medical Indicators".

7. How do I add or cancel reminders?

Add reminder - Click on the test you want, select an hour and date for the reminder, choose the frequency (every day, every week, every month, or every year), and finally click "OK".
There is also the option to customize - through you can set multiple reminders for that day and adjust the frequency according to your request (every two weeks, every three months, and so on).
Cancel reminder - Deselect the checkmark next to the wanted test name.

8. How are test results shared with a doctor or any other caregiver?

Click on "Summary" at the bottom of the test page or "Share" on the menu.
Then click on the "Share" button, mark the wanted test results, click "Send" and finally choose the way you want to send the data (Whatsapp, Email, Message, and more).

9. How do all the results of one test be shared?

Click on the wanted test, then on "History", after it on "Share", then mark the results you want to share, after it on "Send" and finally choose the way you want to send the data (email, Whatsapp, message, and more).

10. How do I filter my test results by dates?

There is a filter - there you enter the start date and the end date.
finally, click on "OK".